How to lock your credit card temporarily

Step 1

Hover over Services & preferences and select Services.

Step 2

Select Lock a card temporarily under Card services.

Step 3

Select the card you want to lock temporarily and click Lock. To unclock the card, click Unlock.

Note:
Your card will stay locked for 15 days unless you unlock it. After 15 days, the card will unlock automatically.

What should I do after I lock my card?

• If you find your card, unlock it online
• If you can’t find your card you can report it lost or stolen
• Let any additional cardholders know they’ll also be locked
• Change direct debits or scheduled payments
• Check for suspicious transactions. If you find any, call 1300 651 089 or +61 2 9293 9270