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How to look up a merchant for a transaction

  1. Navigate to Overview and select the account of interest
  2. In the Account Activity section, navigate to Transactions and select the transaction desired
  3. In the Transaction detail section, navigate to Need help with this transaction? and select Don’t recognise this business?
  4. Select Search Google to look up merchant details on Google.  

 

Note:

If you do not recognise the transaction, you may dispute the transaction by selecting Need to dispute this transaction? in the Transaction detail section.