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eStatements FAQs

What are the benefits of eStatements?
Are eStatements secure?
Are there security issues I need to be aware of?
What happens if I don’t receive an email notification?
Why can’t I switch off paper statements for some of my eligible accounts?
Do changes to my statement preferences need to be approved?
How do I know which email address my notifications will be sent to?
Can I still view eStatements after an account has been closed?
Do I need to let Westpac know if I change my email address?
Do I need to let Westpac know if I change my business postal address?
Can I access someone else’s eStatements?
Can I save my eStatements?
Can I print my eStatements?