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Benefits of eStatements

  • Securely store your eligible business bank statements
  • Access eStatements anytime, anywhere in the Westpac app and Online Banking
  • View, save and print up to 7 years of bank account statement history
  • Email eStatements to your accountant and other third parties
  • Avoid the risks posed by receiving statements by post.

Eligibility for eStatements

To enjoy all the benefits of eStatements, you must:

  1. Have an eligible account or accounts
  2. Be registered for Westpac Online Banking
  3. Have a valid email address registered to your business in Online Banking.


How to switch to eStatements

If you are an Administrator of a business or a Sole Trader, you can manage your business’s statements online – choosing which accounts you want eStatements for.

  1. Log in to Westpac Online Banking from a PC
  2. Hover over Service and select Preferences
  3. Under Statements, select the account and choose the type of statement you would like to receive by selecting either eStatement or Paper statement.


If an account is not eligible for eStatements, only the paper statement option will be shown.


You may view eStatements for any eligible account that you have access to (including as an authorised third party) via Westpac Online Banking.


Please note: Business loans are not eligible for eStatements.

More than 1 approver for administration tasks?

If your online banking is set up to have more than one approver to perform administration tasks, any changes to your statement settings will need to be approved by all the Administrators for the account(s).


If you need to approve an administration task:

  1. Log in to Westpac Online Banking from a PC
  2. Click on the Approval button near the Sign out button
  3. Select the Account tab, where you will see statement settings pending approval.

Are your details up to date?  

It's important to keep your email address up to date to ensure we can notify you when your eStatements are available to view online. 

Learn how to add, view and update your registered business email address in Westpac Online Banking.

What accounts are eligible for eStatements?

If you are registered for Westpac Online Banking and have a valid email address, you can switch to eStatements for these eligible accounts:


  • Altitude Business Platinum and Altitude Business Gold credit cards
  • Agribusiness Account
  • Business Account
  • Business One – Low Plan, High Plan and Flexi
  • Business Cheque Account, Agribusiness Cheque Account and Business Cheque Plus account
  • Statutory Trust Account – Conveyancers, Motor Dealer, Real Estate Agents and Solicitors
  • Business Cash Reserve, Cash Reserve Bonus and Premium Cash Reserve
  • Cash Management Account
  • Community Solutions Cash Reserve, Cash Reserve Bonus and Community Solutions One
  • Self Super Online
  • Strata account.

Please note: Business loans are not eligible for eStatements.

Any other questions?

For more information, see the answers to frequently asked questions about eStatements, or call us on 132 142.

Things you should know

This information does not take your personal objectives, circumstances or needs into account. Consider its appropriateness to these factors before acting on it. Read the terms and conditions at before making a decision and consider whether the product is appropriate for you. Transaction fees may apply. Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714.