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Introducing the New Payments Platform

Get paid and make payments in near real-time, typically less than a few seconds, between participating banks in Australia under the New Payments Platform (NPP). This means there’s no more waiting days for payments, helping you to know exactly where your business stands financially.

How it works

Make and receive payments in almost an instant

If you have an eligible bank account and a business profile in Online Banking, you’ll be able to make and receive near real-time Osko® payments online using a BSB and account number.
 

You can also pay all PayID types including ABNs (which includes ACNs, ARBNs and ARSNs), mobile numbers, phone numbers, organisation IDs and email addresses1.

 

At a later date, you’ll be able to register your ABN as a PayID and receive fast Osko payments to the account linked to it.


What this means for your business

  • Manage and optimise your cash flow – make and receive payments in less than a few seconds, 24/7, even on weekends and public holidays.
  • Simplify account reconciliation receive and include up to 280 characters of text with payments. Get detailed descriptions of payments from customers. Or include more detailed messages with transactions when paying suppliers.

Use PayID for your personal banking

You can also create a PayID using your mobile number if you sign in as a personal customer to view your personal or business accounts in Online Banking. You can only register your mobile number as a PayID to one account at a time. However, you’ll be able to change the account linked to your PayID at any time.


What about PayID for my business?

Westpac will be enabling PayID registration for business customers at a later date and you’ll find out via Westpac Live when it’s available. Until then you can still receive payments using a BSB and account number.


Get ready for the New Payments Platform

There are a number of changes you may need to make to ensure your business is ready.

 

Read our Getting Ready for the New Payments Platform (PDF 742KB) guide to help you understand the changes, how they may impact your business and what actions you need to take.

 

Frequently asked questions


For more information about NPP, PayID and Osko® for business customers, please see the Frequently Asked Questions.

 

For more information about PayID and Osko® for personal customers, please see the Frequently Asked Questions.

Things you should know

* Fast or near real-time payments are sent and received using Osko by BPAYTM and can be addressed to either a PayID or a BSB and account number. Near real-time payments require both the payer and payee to have Osko enabled accounts.
 

Payments may take longer in some instances, such as where there is a technical interruption to the service, there is a payment to a first time payee or when the payment is caught for additional security screening.
 

1. These must be registered by the owner for PayID to be used.
 

BPAY® and Osko® are registered trademarks of BPAY Pty Ltd ABN 69 079 137 518.