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Current service status:

All merchant systems are operational

Need help?

We have support guides available to help keep your business running during a service interruption.


Current service status:

Some merchant systems are degraded

EFTPOS Settlement Delays

Last updated: 09/05/2019 - 9.30am (AEST)

Resolved - We’re aware our merchants may be experiencing issues processing transactions. Investigations are underway and we hope to have you back up and running shortly. For additional EFTPOS support, please refer to our service interruption guides or contact our 24/7 helpdesk on 1800 029 749.
 

Need help?

We have support guides available to help keep your business running during a service interruption.


Previous incidents

EFTPOS transaction processing

Last updated: 07/05/2019 - 10.30am (AEST)

Resolved - Some of our merchants experienced an issue processing transactions. The issue has been fixed and transaction processing has returned to normal. We’re sorry for any inconvenience this may have caused you. For assistance, please contact our 24/7 helpdesk on 1800 029 749.