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Easily schedule a regular collection of credit card and direct debit payments

  • Perfect for businesses that direct debit their customers on a regular basis
  • Ensures steady cash flow
  • Choose from single or dual authorisation options
  • Freedom to set periodic payment collection; from weekly through to annually
  • Variable payment amounts can be processed via uploading a file by simply completing a spreadsheet containing a list of customers and the amount to be debited or send a payment message from your system.
  • Multiple reporting options cover failed payments, expiring credit cards and final payment due
  • Settle your funds into a Westpac Business transactional account and receive same day settlement for transactions processed before 6pm (Sydney time).

Read more about PayWay Recurring Billing and Customer Vault (PDF 192KB)


  • PayWay Recurring Billing accepts Direct Debit, Mastercard®, Visa, American Express®, Diners Club and JCB
  • Flexibility to charge a one-off setup fee or residual amount on the final payment
  • Your customers can register for automatic payments online by themselves, by simply adding a link from your website to the secure PayWay Recurring Billing sign up page
  • Download a daily, weekly or monthly settlement report showing totals for each day
  • The Customer Vault feature assists with PCI-DSS compliance by storing credit card and bank account details.


Every business is unique, so to ensure we inform you about the appropriate fees for your situation, contact us for a detailed quote.

Feel free to refer to our guide to merchant service fees and charges for more information.


General Merchant Services enquiries

Call the 24/7 helpdesk on 1800 029 749

Westpac PayWay technical support

Available on 1300 727 111 Mon-Fri, 8.30am-5.30pm (AEST) or on email -

Downloads and detailed user guides are available online at the PayWay website

Merchant services fees and charges

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Things you should know

Applications for merchant services are subject to approval. Terms and Conditions and other fees and charges apply. Full details are available on request.

American Express® is a registered trademark of American Express. The Westpac American Express Card is issued by Westpac Banking Corporation pursuant to a license from American Express.