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Genie merchant facility user guides

Learn how to use your Genie merchant facility

Browse our brief user guides and short videos.

Setting up Genie on your smart phone

  • How to download the Genie app on your smartphone
  • How to pair your card reader to your smart phone.

 

Adding and modifying product items

  • How to add a product to Genie
  • How to edit the product details.

 

Accepting payments

  • How to process card purchases
  • How to process cash purchases
  • How to view receipts and resend receipts
  • How to process refunds.

 

Invoicing

  • How to create and send invoices
  • How to follow up unpaid invoices by calling
  • How to follow up unpaid invoices by email
  • How to follow up unpaid invoices by SMS
  • How to mark an invoice as paid.