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Manage my merchant service

Merchant support

Quickly and easily order stationery online, simply login to our stationery ordering system and view forms to update your merchant service.

Presto support

Learn more about Presto Smart and get step-by-step instructions on how to pair your Presto terminal with a range of Point of Sale (POS) systems1.

PayWay developer support

Visit our dedicated PayWay website for support documentation and test facility access.

Online training tools

Do you want to get a better understanding of your terminal? We’ve developed interactive online training to show you and your staff how to use your payment facility.

Contracts, fees and charges

We’ve created an easy-to-use guide to help you understand your merchant fees and charges.

Things you should know

1 The Point of Sale solutions are supplied by POS Providers, not Westpac. Westpac does not guarantee or endorse those products and any related services.  You can find out if your POS is compatible with Presto Smart.