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How to manually reconcile an invoice in Biz Invoice

Sign in to Biz Invoice from your mobile or desktop.

Not accepting new applications or changes to existing settings

We are currently not accepting applications for new Biz Invoice1 customers. This service is only available if you are currently using Biz Invoice. Existing Biz Invoice customers will not be able to edit their settings at this time. 

We're not currently accepting new requests to activate BPAY2 as a payment method. If you have a BPAY biller linked to Biz Invoice, you will not be able to edit your BPAY settings.

You can manually reconcile an invoice if you are paid in cash or the customer hasn’t included the invoice number in the payment description

 

  1. Select the individual unpaid or overdue invoice
  2. Click Add payment
  3. Type in the amount – part or full payment
  4. Select the date you received payment
  5. Click Add
    Note: Status won’t change to Paid until full payment is made

 

Tip: To navigate back to your online banking, select the Westpac logo on the top right corner.

For more help, watch the video

Things you should know
1. Only existing Biz Invoice users are eligible to use Biz Invoice. In addition, these customers must continue to be registered for Online Banking and hold a Westpac Business One Low Plan or Business One High Plan or Foreign Currency Account (excluding the Chinese Yuan RMB foreign currency account). Terms and conditions, fees and charges apply in relation to the above accounts. Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement for  Westpac's Online Banking facility,  Business transaction accounts and  Foreign currency account (PDF 291KB), before deciding. 

2. Each BPAY transaction will incur a transaction fee. Read the disclosure documents for your selected product or service, including the  Biz Invoice BPAY Sub-Biller Agreement Terms and Conditions (PDF 248KB) and  Direct Debit Request including the Direct Debit Request Service Agreement (PDF 36KB), before deciding. Terms, conditions, fees, charges and eligibility apply. Full details are available on application and subject to approval.

BPAY® is a registered trademark of BPAY Pty Ltd ABN 69 079 137 518.​