At least 1 of these ID documents
- Passport
- Australian driver license
- Australian birth certificate
- Medicare card (can only be used in conjunction with a second form of ID)
If your details are entered incorrectly or we’re unable to identify you, your application will need to be completed in branch.
If you’re Aboriginal or Torres Strait Islander and don't have the required documents, call our Indigenous Call Centre on 1800 230 144 Monday to Friday 9am – 6:30pm ACST or visit your nearest branch.
Foreign tax residency details
If you’re a customer under 18 years you are required to provide tax residency information, irrespective of whether you are required to file a tax return, or if any tax is actually payable on your account(s).