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Where history meets service innovation

Did you know that we've been around longer than any other bank in Australia? When we started up as Australia's first company in 1817 our goals were to deliver exceptional service and drive economic progress. And while we've grown up as a company and our family has gotten bigger, our goals haven't changed. In fact now more than ever we want to be courageous in the market, make a difference to our world and ultimately give our customers the best possible service experience

A 200 year old start-up

As Australia's first and oldest bank, we have a long and proud history. After starting up in 1817 as the Bank of New South Wales, we've grown the company and expanded both in Australia and throughout Asia, the United Kingdom and the United States. Now Westpac Group is made up of your favourite financial institution names including Westpac, BankSA, St.George Bank, BT Financial Group, RAMs and Bank of Melbourne. We encourage you to learn more about our historic journey.
 

To us, it's vital that our vision is clear and that our entire workforce believes and stands behind it. So when we evolved our vision we did it with the whole workforce inspiring and accepting the change, which means we truly live and breathe these important words.
 

To help us make our vision a reality, we're guided by our five core values of:

  • Delighting customers
  • One team
  • Integrity
  • Courage
  • Achievement

The Service Revolution that'll change the game

We've made a commitment to put our customers first in everything we do; we're calling it the Service Revolution. This means creating fundamentally superior customer experiences for each customer, every time. We promise that when you meet with someone from Westpac Group, you'll be touched by their genuine dedication to helping our customers prosper and grow.