Solutions

How can I access my money?

You can access Online Banking and Telephone Banking 24/7 ¹ for a broad range of services. We’ve got options for:

• Accessing cash
• Accessing your money while you’re shopping
• Paying bills
• Accessing your cash overseas
• Sending money overseas.

I want to access cash

If you need cold hard cash, our extensive ATM network is available 24/7. If you’re out shopping you can get ‘cash out’ when you make an EFTPOS purchase. Of course, you’ll need a card linked to your account. Our Debit MasterCard ^® is the most flexible option – as well as using it to withdraw cash at the ATM, you can use it for EFTPOS purchases at retailers, online, over the phone, and overseas.

During banking hours you can also use our branch network. Don’t forget, some of our branches are also open on Saturdays.

I want to access my money when I’m shopping

Using EFTPOS means you can avoid carrying large amounts of cash with you. Use Debit MasterCard ^® to make purchases out of your own funds, or use your credit card to make purchases using credit funds. And if you’re shopping online, you can use your cards, or you can transfer funds electronically using Online Banking.

Review your options

• Debit MasterCard ^®- Perfect for purchases online, over the phone and overseas.
• Online Banking - Westpac Online is a great way to make better use of your time and manage your finances more efficiently.

I want to pay my bills

You can pay bills by writing cheques and posting them off. If you don’t have a cheque book on your account you can buy a bank cheque from one of our branches.

You’ll save by using:

• BPAY ^® - Allows you to pay bills to over 9000 companies including phone, electricity and water bills.
• Online Banking - Westpac Online is a great way to make better use of your time and manage your finances more efficiently.
• Telephone Banking - Conduct your banking over the telephone, either through our automated service (24 hours a day, 7 days a week) or by talking to an operator (8am-8pm, 7 days a week)¹.
  

How can I access my money when I’m overseas?

When you go overseas, you'll want to know that your money is readily available. To help prepare for your trip and get more information read International travel and payments.

How can I send money overseas?

If you need to send money overseas, you can use Online Banking to make a payment to an overseas account directly from your account. But be aware that not all currencies can be selected to transfer overseas. Alternatively, you can purchase an Overseas Telegraphic Transfer (usually known as OTT) from any of our branches. These can be made in any currency.

Review your options:

Sending money overseas from Australia.