Westpac Banking Corporation


Insurance Solutions

Protecting my lifestyle

What if something happens to my home?

How long would you have to save to replace your house and the things you own? It’s probably best not to think about it, just protect against it.

Home and contents insurance will provide protection against loss or damage for a wide range of events like fire, explosion, earthquake, malicious acts and theft.

We have provided quality insurance services for over 30 years and currently meet the insurance needs of over 720,000 customers. By insuring with us, you will receive competitive prices and benefits, and the security and assurance of knowing that:

  • If you make a valid claim it will be paid - and quickly
  • Your policy cover is with an established and reputable insurer
  • The insurance process has been made as simple and as straightforward as possible.

What are my insurance options?

Select your cover carefully, not all insurance cover is the same. It's not enough to compare prices. You must also compare the cover provided as well as limits and policy exclusions. Policies look similar but there are differences in type, item limits, conditions and exclusions which can result in a significantly different outcome when you make a claim.

When comparing products, check the policy cover for:

  • Defined events or accidental loss or damage
  • Legal liability in Australia and worldwide
  • Burning out of electric motors
  • Accidental breakage of fixed glass
  • New-for-old replacement regardless of age
  • Flooding.
Review your options:
How much should I insure for?

You can use these calculators to make sure you don’t over or under insure your property or contents.

Are there any discounts available?

Yes there are. You could qualify for a discount if:

  • You combine your building and contents cover in one policy
  • You are aged over 55 years
  • Your home has deadlocks and window locks
  • Your home has a burglar alarm
  • You select a higher than standard excess
  • You qualify for a no claims bonus.

How will you support me during a claim?

A claims manager is assigned to your claim and will see the matter through to completion.

We will act in a fast, professional, practical and compassionate manner. Although there may be delays due to a large volume of claims, we will endeavour to fast track assessments and the decision making process.

To alleviate your immediate hardship, we are also able to make an advance payment on your claim directly to your Westpac account. Your policy may also provide additional benefits, such as emergency accommodation for your family, including your pets, as well as emergency storage of your contents.