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Getting help overseas

If you need to contact us while you’re overseas, you can contact us at any time on the numbers below.

Reporting a lost or stolen card

If your card is lost or stolen, you can let us know at any time, from anywhere in the world.

You can also report a card lost or stolen via telephone banking.

Call +61 2 9155 7700 (24 hours a day, 7 days a week), or for Black cardholders +61 2 9155 7711. Please note that calls made from mobile phones or hotel rooms may attract additional charges.

You can also report a card lost or stolen via the Westpac App.