Personal Accounts Terms & Conditions

• Expanded the eligibility criteria for the Westpac Choice Concession to include customers who receive an Australian Government benefit payment that makes them eligible to hold a Concession or Health Care card.
• Amendment to wording to indicate that new applications for Handycards for Choice Youth customers will cease from 25 March 2024.
• Amended wording inserted to reflect the lowering Debit Mastercard age eligibility to 8 years old.

• Expanded the eligibility criteria for the Westpac Choice Concession to include customers who receive an Australian Government benefit payment that makes them eligible to hold a Concession or Health Care card.
• Included circumstances in which Westpac identifies eligible customers and the action Westpac will take to convert a customer from their existing transaction account to a Westpac Choice Concession account with prior notice, or contact a customer to offer to change their account to a Concession account.
• Amendment to wording to indicate that new applications for Handycards for Choice Youth customers will cease in branch from 6 April 2024 and for Online Banking from 25 March 2024.
• Added clause reference to a third party’s (with value access) ability to apply online for a Debit Mastercard on behalf of the Choice Youth account holder.

• Removed clause referencing third-party Debit Mastercard access is no longer available to reflect that it may be issued to Authorised Representative(s).
• Added clause in relation to third-party Debit Mastercard access may be issued to eligible Authorised Representative(s).

4. Understanding debit cards

• Introduced a new card transactions block for cardholders under 18 years of age.
• Added section for the new Weekly Spend Limit feature.

• Updated ‘Eligible accounts’ table to clarify that bonus interest is paid on Westpac Life and Westpac Bump accounts.
• Updated the descriptions of tiered and split interest.
• Added wording to specify when bonus interest is calculated in the system and how transactions processing times will impact bonus interest eligibility.
• Added wording to clarify that you are not eligible for bonus interest in a month if you close your account before end of last business day.
• Clarified that a bank initiated deposit does not qualify as a deposit in terms of bonus interest eligibility.

Expanded the eligibility criteria for the Westpac Choice Concession to include customers who receive an Australian Government benefit payment that makes them eligible to hold a Concession or Health Care card.

• Added new definition for ‘Authorised Representative’.
• Added new definition for ‘Elevated Risk Transactions’.
• Added the defined term for ‘Westpac Choice Concession’, ‘Eligible payment for Westpac Choice Concession’, ‘Concession or Health Care card’ and removed the defined term ‘Health Care Card’.
• Replaced references to ‘Business Telephone Banking’ to be ‘Group Telephone Banking’.
• Added new definition for ‘Weekly Spend Limit’.
• Added wording to specify that a reference to time is a reference to that time in Sydney.

Section A Features and benefits

Included online method for how a Farm Management Deposit Account can be opened.

• Replaced references to ‘Business Telephone Banking’ to be ‘Group Telephone Banking’.
• Amended reference to ‘Access level’ to refer to Online Banking T&Cs or Group Telephone Banking T&Cs

30. Definitions

• Replaced references to ‘Business Telephone Banking’ to be ‘Group Telephone Banking’.
• Removed definition of ‘Access level’
• Added wording to specify that a reference to time is a reference to that time in Sydney.

• Added a new definition for ‘Authorised Representative’.
• Added a new definition for ‘Elevated Risk Transactions’.
• Added a new definition for ‘Weekly Spend Limit’.

• Introduced a new card transactions block for cardholders under 18 years of age.
• Removed clause referencing third-party Debit Mastercard access is no longer available to reflect that it may be issued to Authorised Representative(s).
• Added clause in relation to third-party Debit Mastercard access may be issued to Authorised Representative(s).
• Added clause reference to a third party’s (with value access) ability to apply online for a Debit Mastercard on behalf of the Choice Youth account holder.
• Amended wording inserted to reflect the lowering Debit Mastercard age eligibility to 8 years old.

• Added section for the new Weekly Spend Limit feature.

Type of Periodical Payments - Fee (each payment) Table

Amended wording to clarify that the overdrawn fee is nil for Westpac Choice Concession account holders.