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Westpac's Disability Discrimination Action (DDA) Plan is our commitment to people with disabilities. It represents our belief in the fundamental principle (as outlined in the Disability Discrimination Act 1992) that people with a disability have the same rights as other members of the community.

The objective of the action plan is to create an environment in which customers with disabilities have equal access to our products and services, and that staff with disabilities can thrive in our workplace.

Accessibility Action Plan
As a global leader in responsible business practices, Westpac is committed to seeking an environment in which customers have appropriate access to our products and services, and employees are chosen on the basis of the best person for the , whether that person has a disability or not.

Our commitments are set out in our current Accessibility Action Plan, formerly known as the Disability Action Plan.

Recent initiatives include:

• Free Interpreting services for customers who are Deaf
• Free counselling service for customers and their families dealing with the emotional and psychological pressures of the drought
• For the third year in a row, sponsorship of the NSW Government's Don't DIS my ABILITY campaign for International Day of People with a Disability
• Sponsorship of Link disability magazine to encourage job seekers to consider employment opportunities at Westpac
• New products launched and a new brochure 'Banking for People with Disability', available at branches

Accessibility Action Plan - 2006

Download the Adobe PDF version of the 2001 to 2008 Overview of progress (PDF 112kb)

Alternatively, download the Rich Text Format (RTF) version of the 2001 to 2008 Overview of progress (RTF 1.03MB)

Download the Adobe PDF version of the 2006 Accessibility Action plan (PDF 547kb)

Alternatively, download the Rich Text Format (RTF) version of the 2006 Accessibility Action plan (RTF 1.71MB)

Disability Discrimination Action Plan - 2004
Download the Adobe PDF version of the Westpac's Disability Discrimination Act 1992 Action Plan 2004 (PDF 91kb).

Alternatively, download the Rich Text Format (RTF) version of the Westpac Disability Discrimination Act 1992 Action Plan 2004 (RTF 1.02MB)

Disability Discrimination Action Plan - 2001
Download the Adobe PDF version of the Westpac's Disability Discrimination Act 1992 Action Plan 2001 (PDF 918kb)

Alternatively, download the Rich Text Format (RTF) version of the Westpac Disability Discrimination Act 1992 Action Plan 2001 (RTF 458kb)

Accessibility Action Plan Audio
Overview (MP3 658kb)

The journey 2001 to 2004 (MP3 1.99MB)

Achievements 2004 to 2006 (MP3 569kb)

Achievements for our customers (MP3 4.49MB)

Achievements for our employees (MP3 1.24MB)

working with our suppliers (MP3 2.08MB)

Commitments with external organizations (MP3 1.56MB)

Our latest action plan 2006 (MP3 2.87MB)

Finding accessible formats (MP3 820kb)