Internet Banking to manage your account
Internet Banking puts you in control. You can securely access your Westpac credit card account and conduct your banking via the Internet 24 hours a day, 7 days a week.
View and access your Altitude points
Access your account and transaction details
View 100 days of credit card transactions online
Transfer money between your accounts and
Pay bills displaying the BPAY logo1
Your transactions and enquiries are protected with the latest and strongest 128-bit encryption technology available.
24 hour customer service
Get assistance and advice whenever you need it and when it suits you. Simply call one of the following toll-free numbers for Customer Service from anywhere in Australia:
Gold Card 1300 367 228
GM Holden Card 131 200
Altitude cards and all other credit cards 1300 651 089
When overseas use an international operator to book a reverse charge call to 61 2 9374 7082 - added security when you're travelling.
Share the benefits of your Westpac credit card with a free additional card for a family member. You'll both share the same line of credit and be able to shop at the same time in different places.
Apply for an additional card online within the online account application form. Your additional cardholder can be anyone over the age of 16.
Link your Westpac transaction account to your card and you'll only need to carry one card for all of your money matters. You can:
Withdraw funds, when and where you need them, from your linked bank accounts at ATMs in Australia or Westpac credit card account at Visa ATMs in most countries
Use EFTPOS to access your linked bank accounts at thousands of outlets across Australia including supermarkets and petrol stations
Transfer funds from one account to another with Internet Banking, over the phone using Telephone Banking, or at one of our ATMs in Australia
Note: Bankcard and Altitude American Express® Card accounts cannot be linked to Westpac accounts.
If your card is lost or stolen, you can take advantage of an Emergency Card Replacement, usually within two business days.3
You also have access to an Emergency Cash Advance up to $500 - subject to your available credit limit and to your credit card account being in good standing.
To report a card lost or stolen, call Westpac Cards Customer Service on 1300 651 089 from anywhere in Australia. When overseas use an international operator to book a reverse charge call to 61 2 9374 7082.