Our financial services

Our Financial Services Guide answers important questions about our financial products and services. It is designed to help you make an informed decision about whether to use us.

What's in our guide?

Information about our business
How you can contact us
The financial products and services we offer
The advise we may give you
Who can give you advise
How you can tell us what you would like us to do
The fees, commissions and other benefits that may be paid to Westpac, our employees and other relevant people
How we respect your privacy
What you can do if you are having problems with us

Westpac FSG (PDF 105kb)

Broking FSG (PDF 842kb)

Westpac FSG - Traditional Chinese (PDF 691kb)

Westpac FSG - Korean (PDF 494kb)

Westpac FSG - Japanese (PDF 635kb)

Westpac FSG - Vietnamese (PDF 408kb)

Did you know...

Our people play a key role in Westpac's involvement in the community.

General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include Product Disclosure Statements (PDS) for some products. The PDS is relevant when deciding whether to acquire or hold a product. View our Australian Prudential Regulation Authority Registrable Superannuation Entity (RSE) Licence & Registration numbers.

By accessing and viewing this website you agree to be bound by the Terms and Conditions of this website.

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