Archive media release

7 April 2006

Disaster Relief for Katherine

Westpac today announced a special disaster relief program to assist customers seriously affected by flooding in Katherine.

"No one is prepared for a natural disaster. Our thoughts are with everybody affected by the floods, many of whom are Westpac customers," Joel Wecker, Westpac's Regional Manager, Northern Territory, said.

"We understand how situations like this can affect our customers' financial circumstances and at this time they do not need the additional burden of worries over financial commitments.

"Westpac has put together a package which offers practical help by giving some financial relief."

The relief package offers:

Affected customers with Westpac home loans may apply to defer repayments for up to three months.
Affected businesses with existing loans can request loan restructuring without incurring the usual bank establishment fees.
Affected credit card customers may ask to defer their next credit card payment. Customers can also request an emergency credit limit increase.
Affected customers with Westpac personal loans can apply to refinance their loan at a discounted fixed interest rate.
Westpac will waive interest penalties for affected customers wishing to withdraw term deposits

Westpac customers who wish to take advantage of these special relief measures or need assistance with lost or stolen credit cards or insurance should contact Westpac Telephone Banking on 132 032, Business Direct on 132 772 or their business banking relationship manager.

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