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The SSCM Questionnaire is an additional sustainability screening process required for targeted higher risk and high spend suppliers. Those high spend suppliers (also called our "Top 100 by spend") are considered to be "key" suppliers to Westpac.

As at 20 September 2007, 62% of Westpac's total annual spend was concentrated in this Top 100. Working closely with and monitoring these key suppliers to continuously improve social, ethical and environmental performance further ensures mutual sustainability – Westpac's and companies in its supply chain.

Note: This process also applies to targeted Westpac New Zealand suppliers.

Do not complete these steps unless you have been formally notified by the SSCM team at Westpac to complete the SSCM Questionnaire.

• Step 1: Required reading
• Step 2: Download the SSCM Questionnaire
• Step 3: Complete the SSCM Questionnaire
• Step 4: Forward completed SSCM Questionnaire to Westpac

Additional Information:

• Background information on the SSCM Questionnaire
• Improving sustainability performance – Sustainability Action Plans (SAPs)
• For companies supplying to Westpac New Zealand
• Contact the SSCM team

Step 1: Required reading
Ensure you have read and understood the following before entering into a supply contract with Westpac:

• SSCM Policy and requirements

It is also recommended you review:

• Frequently Asked Questions about SSCM (PDF 136kb)
• Background information on the SSCM Questionnaire.

Step 2: Download the SSCM Questionnaire
You must first download and save the SSCM Questionnaire before completing its tasks. Opening the file straight from the website may disable some of its functionality.

For Microsoft Office 2007 users: ensure you always save the file in a Microsoft Excel 2003 compatible format. Saving the file in another format will also disable its functionality.

Download SSCM Questionnaire (xls 397kb)

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Step 3: Complete the tasks in the SSCM Questionnaire
The SSCM Questionnaire is provided in Microsoft Excel format. The document includes:

• Instructions for completing a detailed self-assessment
• The SSCM Questionnaire assessment questions
• A Sustainable Action Plan (SAP) template for use, where necessary, to remedy gaps in performance.

Please provide all requested information and provide your responses within the boxes provided in the spreadsheet.

Suppliers have 30 days from formal notification by Westpac to download and respond to the SSCM Questionnaire.

Step 4: Forward completed SSCM Questionnaire to Westpac
Email the completed SSCM Questionnaire to SSCM@westpac.com.au. The SSCM team and Westpac will score your response and provide detailed feedback within 4-6 weeks of submission.

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Background information on the SSCM Questionnaire
This detailed survey allows Westpac to evaluate a supplier's performance in regard to their practices, with a view to seek continuous improvement on already existing measures.

These areas of business practice are internationally recognised drivers of corporate responsibility behaviour, used in the Dow Jones Sustainability Index (DJSI) and other sustainability indices:

• Governance and ethics - significant views and commitments of the supplier.
• Labour standards - people management that complies with or exceeds legislated requirements.
• Community involvement - positive (and systematic) interactions with local communities.
• Environment - management of environmental issues, particularly measuring, reporting and improving performance in this area.
• Marketplace management - management of that company's supply chain and stakeholders.

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Improving sustainability performance – Sustainability Action Plans (SAPs)
A SAP template is built into the SSCM Questionnaire and includes a broad list of possible continuous improvement activities for suppliers with gaps in sustainability performance.

Suppliers are responsible for preparing a SAP and should put forward other and more specific activities wherever possible. The SAP must be approved by Westpac before any agreements are signed.

For companies supplying to Westpac New Zealand
If you have been asked to complete the questionnaire email the completed SSCM Questionnaire to SSCM@westpac.com.au and rob_cameron@westpac.co.nz.

Contact the SSCM team
Send an email to SSCM@westpac.com.au or contact the Westpac representative responsible for your RFP or contract negotiation process.

Please note that these SSCM materials may be viewed by companies not actively involved in supply chain discussions with Westpac, however un-requested SSCM assessments should not be forwarded to Westpac for review or scoring.

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