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• Step 1: Required reading
• Step 2: Download the SSCM Code of Conduct Toolkit
• Step 3: Complete the tasks in the SSCM Code of Conduct Toolkit
• Step 4: Forward completed SSCM Code of Conduct Toolkit to Westpac

Additional Information:

• Background information on the SSCM Code of Conduct
• Improving sustainability performance – Remedial Action Plans (RAPs)
• For companies supplying to Westpac New Zealand
• Contact the SSCM team

Step 1: Required reading
Ensure you have read and understood the following before entering into a supply contract with Westpac:

• SSCM Policy and requirements

It is also recommended you review:

• Frequently Asked Questions about SSCM (PDF 136kb)
• Background information on the SSCM Code of Conduct.

Step 2: Download the SSCM Code of Conduct Toolkit
You must first download and save the SSCM Code of Conduct Toolkit before completing its tasks. Opening the file straight from the website may disable some of its functionality.

For Microsoft Office 2007 users: ensure you always save the file in a Microsoft Excel 2003 compatible format. Saving the file in another format will also disable its functionality.

Download SSCM Code of Conduct Toolkit (xls 382kb)

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Step 3: Complete the tasks in the SSCM Code of Conduct Toolkit
The person in your organisation accountable for sustainability should complete, or supervise the completion of, the SSCM Code of Conduct Toolkit. This includes:

• A risk assessment
• The SSCM Code of Conduct Compliance Checklist
• A Remedial Action Plan (RAP), where necessary, to remedy gaps in sustainability
• A Certificate of Compliance with the SSCM Code of Conduct, valid for 1 year.

Please provide all requested information and record your responses within the boxes provided in the spreadsheet. Guidelines and reference material are available in the Toolkit to assist in answering the questions.

Step 4: Forward completed SSCM Code of Conduct Toolkit to Westpac
Email the completed SSCM Code of Conduct Toolkit to SSCM@westpac.com.au. The SSCM team at Westpac will evaluate your response and contact you if you are identified as a higher risk and/or high spend supplier to Westpac.

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Background information on the SSCM Code of Conduct
Our SSCM Code of Conduct specifies the practices we favour in our suppliers, and those we will not do without – our minimum standards.

It addresses legislative requirements and responsible business practices across the following areas:

• Labour and workplace management – employee working conditions and human rights
• Occupational health and safety – providing a safe working environment
• Risk management – providing business continuity and protecting employees and the local community
• The environment – awareness and management of material environmental issues
• Corporate governance and ethics – standards of practice and appropriate transparency
• Supply chain – management of the suppliers' own suppliers
• Community engagement – considering local issues and needs.

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Improving sustainability performance – Remedial Action Plans (RAPs)
A RAP template is built into the SSCM Code of Conduct Toolkit and includes a broad list of possible continuous improvement activities for suppliers with gaps in sustainability performance. These gaps are to be remedied within the first 12 months of signing a contract with Westpac.

Suppliers are responsible for preparing a RAP and should put forward other and more specific activities wherever possible.

For companies supplying to Westpac New Zealand
At present, companies supplying to Westpac New Zealand are not required to comply with the SSCM Code of Conduct.

Contact the SSCM team
Send an email to SSCM@westpac.com.au or contact the Westpac representative responsible for your RFP or contract negotiation process.

Please note that these SSCM materials may be viewed by companies not actively involved in supply chain discussions with Westpac, however un-solicited SSCM assessments should not be forwarded to Westpac for review or scoring.

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