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Global Reporting Initiative Indicators

 

2007 KPI Index - GRI Application Level A+

Westpac's full performance reporting includes the Westpac Annual Report, Westpac Stakeholder Impact Report, Our Principles for Doing Business and extensive information across our corporate websites: www.westpac.com.au, www.westpac.co.nz and www.btonline.com.au.

Westpac's reporting is based on the following reporting frameworks

• The Global Reporting Initiative ('G3') guidelines
• 2007 GRI Financial Services Sector Supplement (Pilot Version 1.0)
• Australian-specific performance indicators developed through stakeholder consultation
• Australian Government 'Greenhouse Challenge Plus' greenhouse emission reporting
• Global Compact Principles; and
• ASX Corporate Governance Principles and other regulatory requirements.

Westpac has used the GRI G3 Guidelines to communciate progress against the UN Global Compact Principles, following the guidance provided by GRI-UNGC: Making the Connection.

The Global Reporting Initiative ('G3') Guidelines

Strategy and analysis*

GRI No.	Description	Location	Full/Partial comment
1.1	Chairman & CEO's statement	2007 Annual Review (PDF 1.97Mb)	Full
1.2	Key impacts, risks and opportunities	2007 Annual Review (PDF 1.97Mb)	Full

Organisational profile

GRI No.	Description	Location	Full/Partial comment
2.1	Name of organisation	www.westpac.com.au	Full
2.2	Primary brands, products and/or services	2007 Annual Review (PDF 1.97Mb)	Full
2.3	Operational structure of the organisations	Company profile	Full
2.4	Location of headquarters	2007 Annual Review (PDF 1.97Mb)	Full
2.5	Countries of operation	2007 Annual Review (PDF 1.97Mb)	Full
2.6	Nature of ownership and legal form	The 2007 Annual Report (PDF 4.1Mb)	Full
2.7	Markets served	The 2007 Annual Report (PDF 4.1Mb)	Full
2.8	Scale of organisation	The 2007 Annual Report (PDF 4.1Mb)	Full
2.9	Significant changes	The 2007 Annual Report (PDF 4.1Mb)	Full
2.10	Awards received	Ratings and awards	Full

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Report parameters

GRI No.	Description	Location	Full/Partial comment
Report profile
3.1	Reporting period	2007 Annual Review (PDF 1.97Mb)	Full
3.2	Date of most recent report	2007 Annual Review (PDF 1.97Mb)	Full
3.3	Reporting cycle	2007 Annual Review (PDF 1.97Mb)	Full
3.4	Contact point on the report	2007 Annual Review (PDF 1.97Mb)	Full
Report scope and boundary
3.5	Process for determining content	Our approach to reporting	Full
3.6	Boundary of report	Our approach to reporting	Full
3.7	Limitations on scope or boundary of report	Our approach to reporting	Full
3.8	Reporting on other entities	Our approach to reporting	Full
3.9	Data measurement techniques	2007 Stakeholder Impact Report (PDF 3.05Mb)	Partial
3.10	Explanation of re-statements	Our approach to Corporate Responsibility
3.11	Significant changes from previous report	2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
GRI Content Index
3.12	Table on standard disclosures	2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
Assurance
3.13	Policy & current practice on external assurance for the report	Our approach to reporting	Full

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Governance, Commitments and Engagement

GRI No.	Description	Location	Full/Partial comment
Governance
4.1*	Governance structure	Corporate governance The 2007 Annual Report (PDF 4.1Mb)	Full
4.2*	Indicate if the Chair of the highest governance body is also an executive officer	Corporate governance Board of Directors The 2007 Annual Report (PDF 4.1Mb)	Full
4.3*	Number of members of the highest governance body that are independent and/or non-executive members	Corporate governance Board of Directors The 2007 Annual Report (PDF 4.1Mb)	Full
4.4*	Mechanisms for stakeholders and employees to provide recommendations or direction to the highest governance body	Corporate g The 2007 Annual Report (PDF 4.1Mb)overnance	Full
4.5*	Linkage between compensation and organisational performance	Corporate governance The 2007 Annual Report (PDF 4.1Mb)	Full
4.6*	Processes in place for the highest governance body to avoid conflicts of interest	Corporate governance The 2007 Annual Report (PDF 4.1Mb)	Full
4.7*	Process for determining qualifications and expertise of the highest governance body	Corporate governance The 2007 Annual Report (PDF 4.1Mb)	Full
4.8*	Internally developed mission and values statements, codes of conduct and principles relevant to economic, environmental and social performance	Corporate governance The 2007 Annual Report (PDF 4.1Mb)	Full
4.9*	Procedures of the highest governance body for overseeing identification and management of economic, social and environmental	Corporate governance The 2007 Annual Report (PDF 4.1Mb)	Full
4.10*	Processes for evaluating the performance of the highest governance body, particularly with respect to economic, environmental and social performance	Corporate governance The 2007 Annual Report (PDF 4.1Mb) 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
Commitments to external initiative
4.11*	Explanation of whether and how precautionary approach or principle is addressed	Our Principles for Doing Business 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
4.12*	Externally developed, economic, environmental and social charters, principles or other initiatives endorsed	Our commitments	Full
4.13*	Significant memberships in associations and/or advocacy organisations	Our commitments	Full
Stakeholder engagement
4.14*	List of stakeholders engaged by organisation	Community Consultative Council 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
4.15*	Basis for identification and selection of stakeholders to engage	Stakeholder engagement	Full
4.16*	Approaches to stakeholder engagement, including frequency of engagement by type and stakeholder group	Stakeholder engagement	Full
4.17*	Key topics and concerns that have been raised through stakeholder engagement and response	Sustainability reports	Full

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Economic

GRI No.	Description	Location	Full/Partial comment
DMA*	Management approach, goals and performance, policy, contextual information	The 2007 Annual Report (PDF 4.1Mb) Analysts Centre	Full
Economic performance
EC1	Direct economic value generated and distributed	2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
EC2*	Financial implications of climate change	2007 Stakeholder Impact Report (PDF 3.05Mb) Climate change	Full
EC3	Coverage of the organisation's defined benefit pension plan obligations	The 2007 Annual Report (PDF 4.1Mb)	Partial: Superannuation discussed in 2007 Annual Report does not meet all aspects of GRI definition.
EC4	Financial assistance received from government		Unable to provide breakdown of data. We will be reviewing reporting against this indicator in 2008.
Market presence
EC5*	Standard entry level wage compared to local minimum wage	2007 Stakeholder Impact Report (PDF 3.05Mb)	Partial: Supplier spend not broken down by locality.
EC6	Policies, practices and proportion of spending on locally-based suppliers	2007 Stakeholder Impact Report (PDF 3.05Mb) Suppliers	Full
EC7*	Procedures for local hiring	Employees (PDF 531kb) 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
Indirect economic impacts
EC8	Description of infrastructure investments and services supported that provide public benefit	2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
EC9	Indirect economic impacts	Environmental, social and governance inicators	Full

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Environment

GRI No.	Description	Location	Full/Partial comment
DMA*	Management approach, goals and performance, policy, contextual information	2007 Stakeholder Impact Report (PDF 3.05Mb) Environment policies and governance	Full
Materials
EN1*	Materials used by weight or volume	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
EN2*	Materials used that are recycled input materials	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
Energy
EN3*	Direct energy consumption	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
EN4*	Indirect energy consumption	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
EN5*	Energy conservation and efficiency improvements	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
EN6*	Energy-efficient or renewable energy-based products and services	2007 Stakeholder Impact Report (PDF 3.05Mb) Environmentally responsible products	Full
EN7*	Reduction in indirect energy consumption	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
Water
EN8*	Total water withdrawal by source	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
EN9*	Water sources significantly affected by withdrawal of water	n/a	Not material
EN10*	Water recycled and reused	n/a	Not material
Biodiversity
EN11*	Land in biodiversity rich habitats	Biodiversity	Not material
EN12*	Impact on biodiversity rich areas	Biodiversity 2007 Stakeholder Impact Report (PDF 3.05Mb)	Partial: Biodiversity specific investment and lending risk policies will be reviewed in 2008.
EN13*	Habitats protected or restored	Biodiversity	Partial
EN14*	Managing impacts on biodiversity	Biodiversity 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
EN15*	IUCN Red List species	n/a	Not material
Emissions, effluents and waste
EB16*	Greenhouse gas emissions	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
EN17*	Other indirect greenhouse gas emissions	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full. In 2008 we will review our co-operative agreement with the AGO to potentially include emissions from air travel.
EN18*	Reductions in greenhouse gas emissions	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
EN19*	Ozone depleting substances	n/a	Not material
EN20*	NO, SO & other air emissions	n/a	Not material
EN21*	Total water discharge	n/a	Not material
EN22*	Waste by type and destination	2007 Stakeholder Impact Report (PDF 3.05Mb) Monitoring environmental performance	Full
EN23*	Significant spills	n/a	Not material
EN24*	Hazardous waste	n/a	Not material
EN25*	Biodiversity rich water bodies	n/a	Not material
Products and services
EN26*	Impact of products and services	Responsible products 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
EN27*	Products sold reclaimed	n/a	Not material
Compliance
EN28*	Fines and sanctions	The 2007 Annual Report (PDF 4.1Mb)	Full
Transport
EN29*	Impacts from transport	2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
Overall
EN30*	Total protection expenditures	n/a	Not material

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Social

GRI No.	Description	Location	Full/Partial comment
Labour and decent work
DMA*	Management approach, goals, performance, policy, contextual information	2007 Stakeholder Impact Report (PDF 3.05Mb) Employees	Full
Employment
LA1	Workforce by employment type and by region	2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
LA2*	Employee turnover by age and gender	2007 Stakeholder Impact Report (PDF 3.05Mb)	Partial: data does not breakdown by gender or age group.
LA3	Benefits for full-time employees	2007 Stakeholder Impact Report (PDF 3.05Mb) Workplace relations	Partial
Labor/management relations
LA4*	Employees covered by enterprise bargaining	2007 Stakeholder Impact Report (PDF 3.05Mb) Workplace relations	Partial: data does not breakdown to percentage of employees. We will review reporting in 2008.
LA5*	Notice period for operational changes	Redundancy, redeployment and retrenchment	Full
Occupational health and safety
LA6*	Workforce represented in formal health and safety committees	Occupational health and safety	Partial: data does not breakdown to percentage of employees represented.
LA7*	Absentee rates and injuries	Occupational health and safety 2007 Stakeholder Impact Report (PDF 3.05Mb)	Partial: data does not include complete breakdown on injury and absentee rates.
LA8*	Education, training, counselling, preventation and risk control programs for serious disease	2007 Stakeholder Impact Report (PDF 3.05Mb) Work/life balance	Full
LA9*	Health and safety in formal trade union agreements	Workplace relations	We will be reviewing reporting against this indicator in 2008 and via the website.
Training and education
LA10	Training per employee	2007 Stakeholder Impact Report (PDF 3.05Mb)	Partial: data does not breakdown to percentage of employees. We will review reporting in 2008.
LA11	Career and skill development programs	2007 Stakeholder Impact Report (PDF 3.05Mb) Training, learning and development	Full
LA12	Percentage of employees receiving regular performance and career development review	Training, learning and development	Partial: data does not breakdown to percentage of employees. We will review reporting in 2008.
Diversity and opportunity
LA13*	Governance bodies and diversity	Corporate Governace The 2007 Annual Report (PDF 4.1Mb)	Full
LA14*	Salary ratio by gender	2007 Stakeholder Impact Report (PDF 3.05Mb) Equal opportunity and diversity	Full

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Human rights

GRI No.	Description	Location	Full/Partial comment
DMA*	Management approach, goals and performance, policy, contextual information	2007 Stakeholder Impact Report (PDF 3.05Mb) Human rights	Full
Investment and procurement
HR1*	Investment agreements with human rights considerations	2007 Stakeholder Impact Report (PDF 3.05Mb) Institutional lending and investments	Full
HR2*	Supplier screening on human rights	Suppliers	Full
HR3*	Employee training on human rights	2007 Stakeholder Impact Report (PDF 3.05Mb)	Partial: data does not breakdown by total hours and percentage of employees. We will review reporting in 2008.
Non-discrimination
HR4*	Incidents of discrimination	n/a	Partial: we are not currently able to report a detailed data breakdown. We will review reporting in 2008.
Freedom of association and collective bargaining
HR5*	Risk to freedom of association and collective bargaining	Freedom of association	Full
Child labor
HR6*	Risk of child labour	n/a	Not material
Forced and compulsory labour
HR7*	Risk of forced or compulsory labour	n/a	Not material
Security practices
HR8*	Security personnel trained in human rights	n/a	Not material
Indigenous rights
HR9*	Incidents involving Indigenous people	2007 Stakeholder Impact Report (PDF 3.05Mb) Indigenous issues	We will review reporting against this indicator in 2008.

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Society

GRI No.	Description	Location	Full/Partial comment
DMA*	Management approach, goals and performance, policy, contextual information	2007 Stakeholder Impact Report (PDF 3.05Mb) Community	Full
Community
SO1	Managing impacts on communities	2007 Stakeholder Impact Report (PDF 3.05Mb) Community	Full
Corruption
SO2*	Analysis on corruption	2007 Stakeholder Impact Report (PDF 3.05Mb) Corporate Governance	Partial: data does not breakdown by business units. We will review reporting against this indicator in 2008.
SO3*	Employees trained on corruption	2007 Stakeholder Impact Report (PDF 3.05Mb) Corporate Governance	Partial: data does not breakdown by number or percentage of employees. We will review reporting against this indicator in 2008.
Public policy
SO4*	Actions in response to corruption	2007 Stakeholder Impact Report (PDF 3.05Mb) Corporate Governance	Full
SO5*	Public policy positions and lobbying	2007 Stakeholder Impact Report (PDF 3.05Mb) Corporate Governance	Full
SO6*	Political donations	2007 Stakeholder Impact Report (PDF 3.05Mb) The 2007 Annual Report (PDF 4.1Mb) Political donations	Full
Anti-competitive behaviour
SO7	Anti-competitive behaviour, anti-trust and monopoly practices	2007 Stakeholder Impact Report (PDF 3.05Mb) Corporate Governance	Full
Compliance
SO8	Non-compliance with laws and regulations	2007 Stakeholder Impact Report (PDF 3.05Mb) The 2007 Annual Report (PDF 4.1Mb)	Full

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Product responsibility

GRI No.	Description	Location	Full/Partial comment
DMA*	Policy, responsibility, management, goals and performance, awards, fines & context	2007 Stakeholder Impact Report (PDF 3.05Mb) Our commitments	Full
Customer health and safety
PR1*	Health and safety in products and services	n/a	Not material
PR2*	Non-compliance on health and safety impacts	n/a	Not material
Product and service labelling
PR3*	Product and service information	2007 Stakeholder Impact Report (PDF 3.05Mb) Our commitments	Full
PR4*	Non-compliance with regulations and codes	The 2007 Annual Report (PDF 4.1Mb)	Partial: data not broken down by incidents of non-compliance. We will review reporting against this indicator in 2008.
PR5	Customer satisfaction	2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
Marketing communications
PR6	Laws, standards, and voluntary codes for marketing	Our commitments	Full
PR7	Non-compliance with regulations and codes	2007 Stakeholder Impact Report (PDF 3.05Mb) The 2007 Annual Report (PDF 4.1Mb)	Full
Customer privacy
PR8*	Complaints on breaches of privacy	Our Privacy Policy	Partial: data not broken down on numbers of complaints. We will review reporting against this indicator in 2008.
PR9	Fines for non-compliance	The 2007 Annual Report (PDF 4.1Mb) Code of Banking Practice	Full

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Financial Services Sector Supplement: 2007 Pilot Version 1.0

DMA

GRI No.	Description	Location	Full/Partial comment
D1	Description of policies with specific environmental and social components applied to business lines	Our Principles for Doing Business	Full
D2	Description of procedures for assessing and screening environmental and social risks in business lines for each policy	Identifying and mitigating environmental risks 2007 Stakeholder Impact Report (PDF 3.05Mb) The 2007 Annual Report (PDF 4.1Mb)	Full
D3	Description of processes for monitoring clients' implementation of and compliance with environmental and social requirements included in agreements or transactions	Institutional lending and investments 2007 Stakeholder Impact Report (PDF 3.05Mb)	We will review reporting against this indicator in 2008.
D4	Description of process(es) for improving staff competency to address environmental and social risks and opportunities	Institutional lending and investments 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
D5	Description of interactions with clients and other stakeholders regarding environmental and social risks and opportunities	Institutional lending and investments 2007 Stakeholder Impact Report (PDF 3.05Mb)	We will review reporting against this indicator in 2008.
Performance indicators
#1	ICoverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures	Westpac reviews assessment and disclosure policies 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
#2	Percentage and number of companies held in the institution's portfolio with which the reporting organisation has interacted on environmental or social issues	BT Financial Group Governance Advisory Service 2007 Stakeholder Impact Report (PDF 3.05Mb)	We will review reporting against this indicator in 2008.
#3	Percentage of assets subject to positive and negative environmental or social screening	BT Financial Group Socially Responsible Investments 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
#4	Voting polic(ies) applied to environmental or social issues for shares over which the reporting organisation holds the right to vote shares or advise on voting	2007 Stakeholder Impact Report (PDF 3.05Mb) BT Financial Group Corporate Governance	Full
#5	Quantitative indicator on voting practices	2007 Stakeholder Impact Report (PDF 3.05Mb) BT Financial Group Corporate Governance	Full
#6	Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose	Responsible products Accessible services 2007 Stakeholder Impact Report (PDF 3.05Mb)	We will review reporting against this indicator in 2008.
#7	Total monetary value of specific environmental products and services broken down by business lines	Responsible products Accessible services 2007 Stakeholder Impact Report (PDF 3.05Mb)	We will review reporting against this indicator in 2008.
#8	Percentage of the portfolio for business lines by specific region, size (e.g. micro/SME/large) and by sector	2007 Stakeholder Impact Report (PDF 3.05Mb) Company profile	Full
#9	Access to financial services in low-populated or economically disadvantaged areas by type of access	2007 Stakeholder Impact Report (PDF 3.05Mb) Customers	Partial:data not broken down by number of outlets in designated areas
#10	Initiatives to improve access for people with disabilities and impairments	Accessible services 2007 Stakeholder Impact Report (PDF 3.05Mb)	Full
#11	Actions regarding the design and sale of financial products and services	2007 Stakeholder Impact Report (PDF 3.05Mb) Customers	Full
#12	Initiatives to enhance financial literacy by beneficiary type	2007 Stakeholder Impact Report (PDF 3.05Mb) Financial literacy	Full

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Australian-Specific Indicators*

GRI No.	Description	Location
Employees
AUS 1	Performance and evaluation
AUS2	Non-work aspects career enhancement
AUS3	Workloads and staffing levels
AUS4	Staff selection & contract
Customers
AUS5	Low income and vulnerable customers
AUS6	Overprovision of credit
AUS7	Accessibility
AUS8	Customer complaints
AUS9	Third world debt
Social
AUS10	Charitable contributions

Key
*	Reports against Global Compact Principles
DMA	Disclosure on Management Approach
n/a	Either not applicable or currently not able to report against this indicator

Please refer to the online KPI Index for a full breakdown of our performance against the GRI framework.

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