Westpac and its customers to combat climate change together.
Without our people we have no business
It's an obvious point, but as a services business, we are especially reliant on our employees. Technology and systems matter of course, but for a bank, our success is fundamentally about the talents and energy of the people who choose to work here. It is no surprise that how we treat them feeds through to our customers' experiences, which in turn drives our profitability.
This link between our people, customers, and shareholder returns is in fact the core strategic proposition – the service-value chain – on which we base our business and what we believe sets us apart from the competition. Westpac in a nutshell.
And, with an ageing population and growing war for talent, attracting and retaining the best people is even more fundamental to our long term prospects.
Our full employment policies and practices are set out within 'Our Principles for Doing Business'.
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