Privacy & Security

Our Privacy Policy

We're committed to protecting your privacy whether you do business with us online or in person.

Security Software

Having up-to-date security software is essential for banking online. Also find out about free software available to Westpac customers.

Latest hoax email scam

Don't believe everything you read. Have a look at the latest hoax email scams targeting online banking customers.

How fraudsters attempt to trick you

Read about the fraud scams that target online banking customers.

Report scams and fraudsters

Suspicious of a hoax email or worried about an online scam? Report your concerns.

How Westpac protects you

General banking safety tips

If the job advertisement looks too good to be true, it probably is. Find out how you can avoid fake job scams.

Security alert

We are warning customers to be on the lookout for hoax emails, claiming to be from Westpac.

Glossary

Arm yourself with knowledge on the different viruses and types of fraud used by criminals. Read our glossary of terms.

SecurID® tokens

Add more security when banking online with SecurID® tokens for certain online payments.

General advice on this website has been prepared without taking into account your objectives, financial situation or needs. Before acting on the advice, consider its appropriateness. Consider our disclosure documents, which include Product Disclosure Statements (PDS) for some products. The PDS is relevant when deciding whether to acquire or hold a product. View our Australian Prudential Regulation Authority Registrable Superannuation Entity (RSE) Licence & Registration numbers.

By accessing and viewing this website you agree to be bound by the Terms and Conditions of this website.