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Westpac Institutional Bank industry polls and awards


Relationship Banking
  • No.1 lead bank1 (Peter Lee Associates Relationship Banking survey, Australia 2007)
  • No.1 overall relationship strength index (Peter Lee Associates Relationship Banking survey, Australia 2007)
  • No.1 for customer satisfaction (Peter Lee Associates Relationship Banking survey, Australia 20071 and Relationship Banking survey, New Zealand 2007)
  • Westpac is highly regarded in the following areas: (Peter Lee Associates Relationship Banking survey, Australia 2007 and Relationship Banking survey, New Zealand 2007)
    • No.1 for relationship manager capability
    • No.1 for co-ordination of product specialists
    • No.1 for understanding transactional banking needs best
    • No.1 for understanding funding needs best

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Capital Markets
  • Australia and New Zealand Bond House (IFR Asia Awards 2004, 2006, 2007)
  • Best Local Bond Deal, Swiss Re, A$750 million perpetual notes, joint lead manager (FinanceAsia Achievement Awards 2007)
  • Kangaroo Deal of the Year , Swiss Re, A$750 million two-tranche T1 deal, joint lead manager (KangaNews Awards 2007)
  • No.1 Australian debt excl. self-funded deals (Thomson Financial 2006, 2007)
  • No.1 Australian domestic bonds (Bloomberg 2007)
  • No.1 Australian domestic non-kangaroo bonds (Bloomberg 2006, 2007)
  • No.1 Australian public domestic non-government bonds incl. self-led deals (Insto 2007)
  • No.1 Australian public domestic total supply incl. self-led deals (Insto 2007)
  • No.1 New Zealand public domestic asset-backed securities (Insto 2007)

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Financial Markets
  • No.1 market share for foreign exchange (Peter Lee Associates Foreign Exchange survey, Australia 2005-2008)
  • No.1 sales strength3 for foreign exchange (Peter Lee Associates Foreign Exchange survey, Australia 2005-2008)
  • Westpac's Foreign Exchange team achieved high levels of recognition for: (Peter Lee Associates Foreign Exchange survey, Australia 2008)
    • No.1 Most active coverage
    • No.1 Best use of time
    • No.1 Effectiveness of dealers at using and interpreting research
    • No.1 Access to analysts and economists
  • Westpac's Interest Rate Derivatives team achieved high levels of recognition3 for: (Peter Lee Associates Interest Rate Derivatives survey, Australia 2008)
    • No.1 Best personal relationships
    • No.1 Most useful interest rate forecasts and trend analysis
    • No.1 Most useful advice and support
    • No.1 Most effective dealers at interpreting research
  • Best domestic provider of Foreign Exchange services in Australia for financial institutions (AsiaMoney FX Poll 2006 & 2007)
  • Foreign Exchange House of the Year (Insto 2005 and 2006)
  • Best Foreign Exchange Bank in Australia (Global Finance 2006)

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Transactional Banking
  • No.1 lead domestic transactional bank (Peter Lee Associates Transactional Banking survey Australia 2004-07)
  • No.1 overall relationship strength index (Peter Lee Associates Transactional Banking survey, Australia 2004-07 and Transactional Banking survey, New Zealand 2005-07)
  • No.1 for customer satisfaction (Peter Lee Associates Transactional Banking survey, Australia 2007 and Transactional Banking survey, New Zealand 2005-07)
  • Westpac is highly regarded in the following areas: (Peter Lee Associates Transactional Banking survey, Australia 2005-07 and Transactional banking survey, New Zealand 2005-07)
    • No.1 for providing value-added services
    • No.1 for new product development initiatives
  • Westpac's Corporate On-line platform receives high levels of industry recognition (Peter Lee Associates Transactional Banking survey, Australia 2007)
    • No.1 for account balance and transaction information reporting
    • No.1 for transaction initiation and processing
    • No.1 for security features
    • No.1 for user-friendliness
    • No.1 for overall features and functionality
    • No.1 for overall value for money

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1. = No.1 in 2007
2. As measured by the Sales Strength Index
3. As ranked against the Top 8 competitor platforms

 

 

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