Westpac Banking Corporation

Merchant services

PayWay

Essentials

  • An online payment solution making it easier to give and receive donations
  • Simplifies collections: easy collection of regular payments, membership fees and donations online or by phone
  • Easy to set up: simply run the Setup Wizard
  • Automates reconciliation: collects and reports payments from donors and members
  • Linked to a Community Solutions Cheque Account so funds will be paid into your account within 24 hours1
  • Provides added security: completely secure processing of credit card and bank account details2

If an online payment solution is not for you, check out the EFTPOS solution available for not-for-profit organisations.

Things you should know
  •    Applications for a merchant facility or PayWay module are subject to Bank approval. Conditions, fees and charges apply.
  • 1. Online funds will generally be paid into your account within 24 hours if you have a Westpac account and settlement occurs at 5.30pm. On weekends and public holidays, funds will be received on the next business day.
  • 2. Processing of bank account details is only available on the product module PayWay Recurring Billing.

Features

Simplifies collections

  • Donors and members conveniently pay online with their credit or debit cards
  • Fast clearing of payments and donations
  • Approves or declines transactions automatically
  • Membership fees and regular payments can be automated so you’ll send fewer payment reminders
  • Easy tracking of membership numbers and payments making record keeping simple.

Easy to set up

  • Relies on the Bank’s security so there is no need for in-house security accreditation
  • Simple membership sign-up process
  • Captures and stores membership details.

Automates reconciliation

  • Records all payments in one report reducing administration
  • Accounts can be viewed online at any time
  • Access to reports in minutes to help with member or donation enquiries
  • Provides trend reports in graph form
  • Translates raw sales data into Excel for analysis.

Provides added security

  • Added security via prompt for donor’s 3-digit Card Verification Value
  • Transactions are only processed by approved personnel within your organisation.

Fees

Every organisation is different so it's best to contact us for a detailed quote where we can work out what product is best for your organisation and the fees that will apply.

If you organisation is not-for-profit, some fees for PayWay include:

Monthly PayWay Participation Fee Waived
Establishment fee (regardless of the number of modules) $220

A full list of fees is available on request. Not all fees and charges may apply to your organisation.

Support

Support is here when you need it:

A dedicated helpdesk is available on 1800 029 749, 8.30am-5.30pm, Mon-Fri1 

Things you should know
  • 1. A helpdesk should be available during the operational times.

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