Fixed line EFTPOS
Essentials
- Accept debit and credit card payments and make it easier to give and receive donations
- Quick transactions providing speedy approval responses
- Link your terminal to a Community Solutions Cheque Account so funds will be paid into your account within 24 hours1
- Easy to use – these EFTPOS terminals guide you through the process of performing a transaction via a series of prompts
- All transaction types supported – purchases, cash out and refunds
- Temporary terminals can be issued for short term use2
- Available to existing Westpac merchants only.
If an EFTPOS solution is not for you, check out the online payment solution available for not-for-profit organisations.
Things you should know
- Applications for merchant facilities are subject to Bank approval. Conditions, fees and charges apply.
- 1. Online funds will generally be paid into your account within 24 hours if you have a Westpac account and settlement occurs at 5.30pm. On weekends and public holidays, funds will be received on the next business day.
- 2. Terms and conditions apply.
Features
We'll install your terminal(s) and provide full training for you and your staff1
| Feature | EFTPOS Extra | EFTPOS Advantage |
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| Purchases |
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| Cash out |
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| Refunds |
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| Immediate approve or decline response |
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| Transfer cleared transactions automatically into your nominated business account |
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| Connection to PSTN (analogue) phone line |
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| Add your organisation's logo to your EFTPOS screen and receipts |
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| One-piece terminal |
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| Multi-merchant facility (allowing multiple businesses operating at the same site to use a single EFTPOS terminal with individual merchant facilities) |
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| Abilitiy to settle cleared transaction values into more than one account |
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Security features to protect you and your members
- Meets industry and card scheme standards to protect your members' card and PIN details
- Provides password driven functions so you can manage who processes different transaction types.
Fees
Every organisation is different and because what you offer, where you offer it, how many you sell and how much you sell them for differs from one organisation to the next, it's best to contact us for a detailed quote where we can work out what product is best for your organisation and the fees that will apply.
A full list of fees is available on request. Not all fees and charges may apply to your organisation.
Support
Call the Helpdesk anytime on 1800 029 749 (subject to availability) to:
- Enquire about transactions
- Resolve any technical problems
- Upgrade your terminal
- Apply for an additional terminal
- Reset your password
- Request a merchant statement
- Review or query merchant fees.
Installation and training
- Face to face technical installation1
- Face to face training in cities and major regional centres1
- Remote updating of functionality and software reducing disruption to your business.
Fast terminal replacement
- EFTPOS terminal replacement available 7 days a week covering extended business hours2
- Same day service for cities and major regional centres (subject to availability)
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Service is available outside business hours on request.
