Mobile EFTPOS
Essentials
- Ultimate portability for collecting donations
- 100% mobile card payment system
- Accepts debit and credit cards
- Reliable and stable technology
- Link your terminal to a Community Solutions Cheque Account so funds will be paid into your account within 24 hours1
- Easy to use – these EFTPOS terminals guide you through the process of performing a transaction via a series of prompts
- All transaction types supported – purchases, cash out and refunds
- Temporary terminals can be issued for short term use 2.
If an EFTPOS terminal is not for you, check out the online payment solution available for not-for-profit organisations.
Things you should know
- Applications for merchant facilities are subject to Bank approval. Conditions, fees and charges apply.
- 1. Online funds will generally be paid into your account within 24 hours if you have a Westpac account and settlement occurs at 5.30pm. On weekends and public holidays, funds will be received on the next business day.
- 2. Terms and conditions apply.
Features
We'll install your terminal(s) and provide full training for you and your staff1
Mobile EFTPOS:
- Purchases
- Cash out
- Refunds
- Immediate approve or decline response
- Transfer cleared transactions automatically into your nominated business account
- Add your organisation's logo to your EFTPOS screen and receipts
- Multi-merchant facility (allowing multiple businesses operating at the same site to use a single EFTPOS terminal with individual merchant facilities)
- Ability to settle cleared transaction values into more than one account.
Security features to protect you and your members:
- Meets industry and card scheme standards to protect you members' card and PIN details
- Provides password driven functions so you can manage who processes different transaction types.
Things you should know
- 1. Remote locations will be sent a post pack and receive training over the phone.
Fees
Every organisation is different so it's best to contact us for a detailed quote where we can work out what product is best for your organisation and the fees that will apply.
A full list of fees is available on request. Not all fees and charges may apply to your organisation.
Support
Call the Helpdesk on 1800 029 749 (8.30am-5.30pm, Mon-Fri)1 to:
- Enquire about transactions
- Resolve any technical problems
- Upgrade your terminal
- Apply for an additional terminal
- Reset your password
- Request a merchant statement
- Review or query merchant fees.
Installation and training
- Face to face technical installation2
- Face to face training in cities and major regional centres2
- Remote updating of functionality and software reducing disruption to your business.
Fast terminal replacement
- EFTPOS terminal replacement available 7 days a week covering extended business hours3
- Same day service for cities and major regional centres (subject to availability)
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Service is available outside business hours on request.
