Register
The registration form gives you the option to register for Business Online and Business Telephone Banking at the same time. Telephone Banking allows you to be able to be identified and speak with us at any time about your banking - plus it's free, so we recommend you register.
What do I need to fill in this form?
The form takes about 10 minutes to complete and you'll need to have the following details:
- Your 8 digit personal customer number (when applying as a sole proprietor, individual or 'trading as' name)
- Your 8 digit business customer number (if applying as a business entity)
- The BSB and account number for each account you want to access
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The account name, BSB and account number for third party accounts you want to access
The 8 digit customer number of any user(s) you want to give access to. If a user doesn't have one, they'll need to visit a branch for an identity check. Once complete, we'll issue them with a customer number and you'll be able to add them as a user after the service is set up. - In order to view this form, you will need to have JavaScript enabled.
* Business online banking/business telephone banking only provides access to your Westpac accounts and credit cards
If you have an existing personal online service
If you register for Business Online using the same 8 digit customer number you use for Westpac Online you will no longer be able to:
- Access BPAY® billers or BPAY history for payments completed before registering for Business Online
- Access your Pay Anyone payee list for payments completed before registering for Business Online
- Purchase a bank cheque online
- Copy payee details from previously submitted overseas payments
- View previously entered pending payments (payments will still be processed)
- View previously registered billers in BPAY View
- Request changes to your contact details
- View Altitude Rewards.
The registration process
- Complete the online registration form, which will take 10 to 20 minutes
- Print and sign the form
- Bring the form into your local Westpac branch for signature verification.
Be sure to read
- Online Banking and BPAY Product Disclosure Statement (135kb)
-
Business Telephone Banking Product Disclosure Statement (202kb).
Need help?
- Call the Online Banking Service Centre on 1300 655 505, 8am to 8pm Monday to Friday and 9am to 5.30pm Saturday (AEST).
Things you should know
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To view PDF files you need Adobe Acrobat Reader. Use Adobe's online PDF conversion tools to convert to another format. - BPAY ® Registered to BPAY Pty Ltd ABN 69 079 137 518.

