Sustainability in action
Westpac Assist
Westpac Assist is a team of specialists who take the time to understand your situation and find the best possible way to help you control and manage your financial obligations with us.
We encourage customers who are experiencing financial problems to call us. We also make calls proactively to those with repayment issues, offering solutions to help them manage their debt.
Westpac Assist can help you find solutions for:
- A missed monthly payment on your credit card
- Making your contracted repayments on a home or personal loan
- Alternative banking arrangements that may be better suited to your circumstances.
Let Westpac Assist help you
Call Westpac Assist on 1800 067 497 (overseas +61 8 8177 6184), 8:30am-7:30pm Monday to Friday, Saturday 9am-5pm (Sydney time) and a consultant will work with you to come up with a solution that may suit your financial needs and goals.
Financial problems with your Westpac business loans or accounts? Find out more about Business Assist.
Do you want to better understand your finances? Need greater control of your spending?
Do you feel as though your financial situation is slowly spiralling out of control?
Take a few moments to check out our customer financial education guide - it's full of handy tips and exercises!
